Refund policy

RETURNS

Please select your purchase thoughtfully and keep in mind the environmental impact behind each delivery. We are specially focused to advice you on styles and fits that suit your individual size in order to reduce the amount of deliveries to a minimum. For individual fitting advice feel free to get in touch with our team via customerservice@opaak.de

Please try on all bodies and briefs over your own underwear for hygenic reasons. We expect the returned items to be in the original condition, this means the items should neither be worn nor damaged.

RETURN PROCEDURE

The return period is offered within 14 days after reception of the goods and is free for customers residing in Germany. Please get in touch with us via customerservice@opaak.de to receive a complementary return label. Customers outside of Germany need to bear the costs for a trackable return, when returning an item. Please register your return via customerservice@opaak.de and arrange a trackable delivery to our warehouse. Warehouse address will be shared after registration of your return per Email.

Furthermore Opaak does not cover the costs for customs, duties and/or taxes that may incur during worldwide deliveries.

Upon receipt of returned goods in our warehouse, we will transfer your money back via the previously used payment method within 10 working days.

EXCHANGE PROCEDURE

If you want to change a size or a style please return the article(s) with above procedure and place a new order in our online shop. We will refund back your return upon reception in our warehouse.

QUESTIONS?

We know it can be quite a journey to find the right size. Please contact us anytime per E-mail via customerservice@opaak.de. Our trained team is happy to consult you on the right size and style and lead you through the return and exchange process.

For further information, please refer to our Terms

Size Guide International Sizes

FIND YOUR SIZE

Every body is different, every shape has its own beauty. With focus on structures and smart textiles we want to highlight sensuality, always in consciousness of comfort. To find your perfect fit within the Opaak range use a measuring tape and follow the instructions as described below.

1/BUST

Measure across your bust around the fullest point at a straight 90° angle.

2/UNDERBUST

Measure directly underneath your bust and keep a 90° angle.

3/HIP

Measure across the widest part of your hip make sure to keep a 90° angle.

Cup Bras

Size	Bust (in cm)	Underband (in cm)

75 A	86 - 90	73 - 77
80 A	91 - 95	78 - 83
70 B	83 - 87	68 - 72
75 B	88 - 92	73 - 77
80 B	93 - 97	78 - 82
85 B	98 - 102	83 - 87
70 C	85 - 89	68 - 72
75 C	90 - 94	73 - 77
80 C	95 - 99	78 - 82
85 C	100 - 104	83 - 87
65 D	82 - 86	63 - 67
70 D	87 - 91	68 - 72
75 D	92 - 96	73 - 77
80 D	97 - 101	78 - 82
85 D	102 - 106	83 - 87
65 E	84 - 88	63 - 67
70 E	89 - 93	68 - 72
75 E	94 - 98	73 - 77
80 E	99 - 103	78 - 82
85 E	104 - 108	83 - 87
65 F	86 - 90	63 - 67
70 F	91 - 95	68 - 72
75 F	96 - 100	73 - 77
80 F	101 - 105	78 - 82

Cup to Soft Bra Conversion

Cup	70	75	80	85

A	-	1	2	3
B	1	2	3	4
C	2	3	4	-
D	3	4	-	-

Bottoms

Opaak	Hip (in cm)

1	85 - 89
2	90 - 94
3	95 - 99
4	100 - 104
5	105 - 109
6	110 - 114

International Sizes

Underband Size Conversion
Cup A - F

OPAAK	EUR	UK	FR	I	US	RU	JP

65	65	30	80	0	30	65	65
70	70	32	85	1	32	70	70
75	75	34	90	2	34	75	75
80	80	36	95	3	36	80	80
85	85	38	100	4	38	85	85

Soft Bras, Bottoms, Bodies, Accessories

OPAAK	EUR	UK	FR	I	US	RU	JP

1	34	8	36	40	4	42	7
2	36	10	38	42	6	44	9
3	38	12	40	44	8	46	11
4	40	14	42	46	10	48	13
5	42	16	44	48	12	50	15
6	44	18	46	50	14	52	17

Not sure what your Opaak size would be?
We are happy to help you find the right size and suggest styles that are perfectly suited to your body type.

Get in Touch