SHIPPING

Opaak offers shipping to Germany and the rest of the world with DHL and DHL Express. Estimated shipping times are in addition to processing times and delays due to international customs. Orders are typically processed within 2 business days. Please note, processing times may be slightly longer during holiday periods.


SHIPPING COSTS AND TIMES

GERMANY

Standard (1-2 days) - 6 EUR
For orders over 200 EUR - free delivery


EUROPEAN UNION

Standard (4-6 days) - 12 EUR
Express (1-2 days) - 25 EUR
For orders over 250 EUR - free delivery


WORLDWIDE

Express (2-3 days) - 35 EUR
For orders over 350 EUR - free delivery

For all returns and exchanges a complimentary return label will be provided for customers residing in Germany. Customers outside of Germany need to bear the costs incurred, when returning an item. Furthermore Opaak does not cover the costs for customs, duties and/or taxes that may incur during worldwide deliveries.

We can not accept order cancellations once the goods are dispatched or have arrived at customs border of the destination country. If a shipment is undeliverable at destination due to refusal to pay import tax, incorrect address, multiple failed attempts, or other, the package may be eliminated at destination at recipient’s cost.

For further information, please refer to our Terms
In case you need help, please write us an e-mail to customerservice@opaak.de

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