SHIPPING

Opaak offers shipping to Germany and the rest of the world with DHL GoGreen and DHL GoGreen Express. Estimated shipping times are in addition to processing times and delays due to international customs. Orders are typically processed within 2 business days. Please note, processing times may be slightly longer during holiday periods.


SHIPPING COSTS AND TIMES

GERMANY

DHL GoGreen Standard (1-3 working days) - 5 EUR

DHL GoGreen Express (1 working day) - 12 EUR

For orders over 200 EUR - Free
Delivery with DHL GoGreen Standard


EUROPEAN UNION

DHL GoGreen Express (1-2 working days) - 12 EUR

For orders over 250 EUR - Free
Delivery with DHL GoGreen Express


WORLDWIDE

DHL GoGreen Express (1-2 working days) - 18 EUR

For orders over 250 EUR - Free
Delivery with DHL GoGreen Express


For all returns and exchanges a complimentary return label will be provided for customers residing in Germany. Customers outside of Germany need to bear the costs incurred for trackable delivery, when returning an item. Furthermore Opaak does not cover the costs for customs, duties and/or taxes that may incur during worldwide deliveries.

Unfortunately we can not accept order cancellations once the goods are dispatched or have arrived at customs border of the destination country. If a shipment is undeliverable at destination due to refusal to pay import tax, incorrect address, multiple failed attempts, or other, the package may be eliminated at destination at recipient’s cost.

For further information, please refer to our Terms

In case you have a question on the delivery to your destination, please write us an E-Mail to

customerservice@opaak.de

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